Shipping & Returns
Arabic Sweets uses expedited shipping methods via USPS and FedEx Express - for larger, custom orders- with a 1-3 days priority mail shipping. All items purchased are baked to order, therefore, orders placed on Friday after 12 PST will be pushed till Monday of the following week and would take 1-3 days to ship out, i.e. if you order on Friday at 12:30 pm California time, your order will be baked on Monday morning and out by Tuesday or Wednesday, at most. Please note that we do not ship internationally, yet. We make every effort to package and ship your order(s) as quickly as time allows and whether we are in a busy season or not.
However, if you do not want your purchased order, due to the REASONS LISTED BELOW, kindly donate or dispose the purchased item(s) and notify one of our customer support team immediately by emailing email@example.com.
Arabic Sweets will provide full credit refund for the purchase price, including any discounted items, of the items returned, only in the following situations:
- Product(s) are defective or damaged at the time you received them,
- Product(s) not supplied in accordance with your order (the customer did not order this particular product(s) which they received).
The above is applicable, only if, the customer notifies our customer support team within 2 days from the date of receiving their shipment. Please contact firstname.lastname@example.org for any clarification or further assistance. We are always here to assist you with any issue or concern you may have.